Contact South Cross FX

The only mailbox

You can reach the desk at editor@southcrossfx.com. This is the only public contact for South Cross FX, and it is read by the person who writes and checks the articles. We do not publish a phone number or street address because the desk is not a customer-facing financial business.

Please keep messages short and specific. Tell us which article you are referring to and what exactly is wrong or unclear. We do not promise a response time, but every message about a factual error or broken link is read.

What we will help with

We will answer questions about our articles, our methodology, and the brokers we cover. If a figure seems out of date, send us the broker's current document and we will re-check it. If a calculator on this site gives an unexpected result, tell us the inputs and we will test the formula.

We also welcome corrections from readers who spot a factual mistake. The corrections page explains exactly how to report one and what happens next. We do not ignore polite, specific feedback, even if we cannot always reply quickly.

What we will not do

We do not help with broker account problems, fund recovery, or complaints. If your money is stuck with a broker, contact the broker's support team or a lawyer in your jurisdiction. We are not a mediator and have no power to compel a broker to act.

We do not give personal advice about whether to trade gold or how much to risk. We do not accept guest posts, sponsored reviews, or paid placement at any price. If someone offers to pay for a link or a positive mention, we refuse and may name the attempt in a corrections note.